FreeScout

freescout.net

FreeScout is a free, open-source help desk and shared mailbox solution built on the PHP Laravel framework. It serves as a self-hosted alternative to commercial platforms like Zendesk and Help Scout, offering unlimited agents and tickets with full data privacy control. The platform provides comprehensive customer support features including ticket management, live chat, knowledge base, and integrations with various communication channels.

LLM mention score The LLM mention score is the total number of mentions of this brand in different LLM chatbots, normalized to the scale from 0 to 100. You can get actual, non-normalized numbers via the LLM Mention API from DataForSEO.

Normalized 0–100 · last 8 weeks

DataForSEO API

Get LLM mention data of any company via DataForSEO API

Get access to the structured data on keyword, brand, and website mentions in LLMs, including metrics like AI search volume, impressions, and mentions count. 

How to get LLM mention data →
// Fetch FreeScout mentions
POST v3/ai_optimization/llm_mentions/search/live
[
    {
        "target": [
            {
                "keyword": "FreeScout",
                "search_scope": ["any"]
            }
        ],
        "platform": "chat_gpt",
        "order_by" : ["ai_search_volume,desc"]
    }
]