CustomerView
voicebase.comThis Call & Contact Center Software provides tools to manage interactions across channels such as contact centers, email, chat, social media, and online platforms. It is designed to surface relevant information and actionable insights from these customer touchpoints.
By consolidating and analyzing data from multiple communication modes, the software supports tracking and evaluating performance. The insights generated can be used to drive measurable improvements in operational efficiency and service quality.
LLM mention score The LLM mention score is the total number of mentions of this brand in different LLM chatbots, normalized to the scale from 0 to 100. You can get actual, non-normalized numbers via the LLM Mention API from DataForSEO.
Normalized 0–100 · last 8 weeks
DataForSeo API
Get LLM mention data of any company via DataForSEO API
Get access to the structured data on keyword, brand, and website mentions in LLMs, including metrics like AI search volume, impressions, and mentions count.
How to get LLM mention data →// Fetch CustomerView mention score POST /v3/content_analysis/summary { "keyword": "CustomerView", "type": "llm_mentions", "date_from": "2025-01-01" }
