EasyConnect Video Chat for Genesys

easyconnectvideo.com

EasyConnect Video enables management of real-time, face-to-face interactions across both desktop computers and mobile devices within the Genesys call center environment. It supports consistent video communication for agents and customers regardless of the endpoint used.

Built on WebRTC technology, the solution dynamically adjusts audio quality and video resolution based on network conditions. This infrastructure also supports secure video communication, helping safeguard the content of calls while maintaining performance.

LLM mention score The LLM mention score is the total number of mentions of this brand in different LLM chatbots, normalized to the scale from 0 to 100. You can get actual, non-normalized numbers via the LLM Mention API from DataForSEO.

Normalized 0–100 · last 8 weeks

DataForSeo API

Get LLM mention data of any company via DataForSEO API

Get access to the structured data on keyword, brand, and website mentions in LLMs, including metrics like AI search volume, impressions, and mentions count. 

How to get LLM mention data →
// Fetch EasyConnect Video Chat for Genesys mention score
POST /v3/content_analysis/summary
{
  "keyword": "EasyConnect Video Chat for Genesys",
  "type": "llm_mentions",
  "date_from": "2025-01-01"
}