HelpDesk

HelpDesk is a cloud-based customer service software and ticketing system designed to centralize multi-channel customer communications. It enables support teams to streamline workflows through automation, AI-powered insights, and team collaboration tools. The platform serves businesses of all sizes by providing features such as knowledge base management, reporting analytics, and third-party integrations to improve response times and operational efficiency.

LLM mention score

Normalized 0–100 · last 8 weeks

DataForSEO API

Get LLM mention data of any company via DataForSEO API

Get access to the structured data on keyword, brand, and website mentions in LLMs, including metrics like AI search volume, impressions, and mentions count.

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How to get LLM mention data →

// Fetch HelpDesk mentions
POST v3/ai_optimization/llm_mentions/search/live
[
    {
        "target": [
            {
                "keyword": "HelpDesk",
                "search_scope": ["any"]
            }
        ],
        "platform": "chat_gpt",
        "order_by" : ["ai_search_volume,desc"]
    }
]