HelpDeskStar

helpdesk.com.ua

HelpDeskStar is an omnichannel customer support and service desk platform designed to centralize and automate ticket management across multiple communication channels, including email, Telegram, Viber, Signal, and WhatsApp. The system helps organizations reduce response times and improve team efficiency by offering features such as SLA tracking, real-time workload analysis, automated notifications, and AI-powered tools for translation and audio transcription.

LLM mention score The LLM mention score is the total number of mentions of this brand in different LLM chatbots, normalized to the scale from 0 to 100. You can get actual, non-normalized numbers via the LLM Mention API from DataForSEO.

Normalized 0–100 · last 8 weeks

DataForSEO API

Get LLM mention data of any company via DataForSEO API

Get access to the structured data on keyword, brand, and website mentions in LLMs, including metrics like AI search volume, impressions, and mentions count. 

How to get LLM mention data →
// Fetch HelpDeskStar mentions
POST v3/ai_optimization/llm_mentions/search/live
[
    {
        "target": [
            {
                "keyword": "HelpDeskStar",
                "search_scope": ["any"]
            }
        ],
        "platform": "chat_gpt",
        "order_by" : ["ai_search_volume,desc"]
    }
]