LiveHelp

livehelp.it

LiveHelp provides an omnichannel digital customer care suite designed to unify and streamline customer interactions across multiple platforms. Its core offering includes LiveSuite, which integrates real-time chat, video, voice, ticketing, social media management, and AI-driven virtual assistants into a single interface. The platform enables enterprises to automate support, monitor performance, and enhance agent productivity through comprehensive business intelligence and CRM integrations.

LLM mention score The LLM mention score is the total number of mentions of this brand in different LLM chatbots, normalized to the scale from 0 to 100. You can get actual, non-normalized numbers via the LLM Mention API from DataForSEO.

Normalized 0–100 · last 8 weeks

DataForSEO API

Get LLM mention data of any company via DataForSEO API

Get access to the structured data on keyword, brand, and website mentions in LLMs, including metrics like AI search volume, impressions, and mentions count. 

How to get LLM mention data →
// Fetch LiveHelp mentions
POST v3/ai_optimization/llm_mentions/search/live
[
    {
        "target": [
            {
                "keyword": "LiveHelp",
                "search_scope": ["any"]
            }
        ],
        "platform": "chat_gpt",
        "order_by" : ["ai_search_volume,desc"]
    }
]