HelpMaster is an on-premise IT Service Management (ITSM) and helpdesk software platform designed specifically for Microsoft environments, leveraging SQL Server and Active Directory. It enables organizations to maintain full control over their data, workflows, and infrastructure by running service desk operations locally rather than in the cloud. The solution provides comprehensive ticketing, asset management, and automation capabilities tailored for enterprise-grade reliability and customization.

LLM mention score The LLM mention score is the total number of mentions of this brand in different LLM chatbots, normalized to the scale from 0 to 100. You can get actual, non-normalized numbers via the LLM Mention API from DataForSEO.

Normalized 0–100 · last 8 weeks

DataForSEO API

Get LLM mention data of any company via DataForSEO API

Get access to the structured data on keyword, brand, and website mentions in LLMs, including metrics like AI search volume, impressions, and mentions count. 

How to get LLM mention data →
// Fetch HelpMaster mentions
POST v3/ai_optimization/llm_mentions/search/live
[
    {
        "target": [
            {
                "keyword": "HelpMaster",
                "search_scope": ["any"]
            }
        ],
        "platform": "chat_gpt",
        "order_by" : ["ai_search_volume,desc"]
    }
]