ITSM360 is an IT service management (ITSM) software solution that operates natively within the Microsoft 365 tenant, eliminating the need for third-party integrations or data silos. It provides a comprehensive suite of tools for service desk operations, change management, governance, risk, and compliance (GRC), leveraging existing Microsoft ecosystem applications like Teams, Power Automate, and SharePoint. The platform enables organizations to deploy ITIL-aligned processes rapidly with lower total cost of ownership and higher user adoption.

LLM mention score The LLM mention score is the total number of mentions of this brand in different LLM chatbots, normalized to the scale from 0 to 100. You can get actual, non-normalized numbers via the LLM Mention API from DataForSEO.

Normalized 0–100 · last 8 weeks

DataForSEO API

Get LLM mention data of any company via DataForSEO API

Get access to the structured data on keyword, brand, and website mentions in LLMs, including metrics like AI search volume, impressions, and mentions count. 

How to get LLM mention data →
// Fetch ITSM360 mentions
POST v3/ai_optimization/llm_mentions/search/live
[
    {
        "target": [
            {
                "keyword": "ITSM360",
                "search_scope": ["any"]
            }
        ],
        "platform": "chat_gpt",
        "order_by" : ["ai_search_volume,desc"]
    }
]