OTRS Community Edition

OTRS Community Edition is a free, open-source help desk and IT service management software solution. It provides reliable, configurable, and extensible ticketing capabilities for enterprise support operations. The project is currently maintained by Centuran Consulting following the discontinuation of official support by OTRS AG.

LLM mention score

Normalized 0–100 · last 8 weeks

DataForSEO API

Get LLM mention data of any company via DataForSEO API

Get access to the structured data on keyword, brand, and website mentions in LLMs, including metrics like AI search volume, impressions, and mentions count.

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How to get LLM mention data →

// Fetch OTRS Community Edition mentions
POST v3/ai_optimization/llm_mentions/search/live
[
    {
        "target": [
            {
                "keyword": "OTRS Community Edition",
                "search_scope": ["any"]
            }
        ],
        "platform": "chat_gpt",
        "order_by" : ["ai_search_volume,desc"]
    }
]