Qualtrics Customer Experience

qualtrics.com

Qualtrics enables organizations to capture and interpret feedback from every customer interaction and respond in ways that create significant experience improvements. The platform helps identify opportunities, automate follow-up actions, and support important organizational outcomes through a highly capable, flexible Experience Management Platform.

As the creator of the experience management category, Qualtrics provides tools to help organizations manage and enhance customer, employee, and brand experiences. More than 16,750 organizations globally use the Qualtrics XM Platform™ to collect, analyze, and act on experience data, including behaviors, emotions, and intentions that explain why outcomes occur and how to address them. This system of action is designed to help organizations attract and retain customers, foster engaged employees and a strong culture, develop products that resonate with users, and build brands that inspire strong affinity.

LLM mention score The LLM mention score is the total number of mentions of this brand in different LLM chatbots, normalized to the scale from 0 to 100. You can get actual, non-normalized numbers via the LLM Mention API from DataForSEO.

Normalized 0–100 · last 8 weeks

DataForSeo API

Get LLM mention data of any company via DataForSEO API

Get access to the structured data on keyword, brand, and website mentions in LLMs, including metrics like AI search volume, impressions, and mentions count. 

How to get LLM mention data →
// Fetch Qualtrics Customer Experience mention score
POST /v3/content_analysis/summary
{
  "keyword": "Qualtrics Customer Experience",
  "type": "llm_mentions",
  "date_from": "2025-01-01"
}