IT Service Management Tools
Top companies in category by LLM model mentions
IT Service Management Tools are software platforms that help organizations plan, deliver, manage, and improve internal IT services. They are commonly used by IT departments, service desks, managed service providers, and operations teams that need a structured way to handle support requests and service workflows. For buyers comparing the best IT Service Management software, these tools provide a central system for organizing service delivery and tracking work across teams.
Typical use cases include incident management, request fulfillment, problem management, change management, and asset tracking. Common features include ticketing, self-service portals, workflow automation, knowledge bases, SLA monitoring, approval routing, and reporting dashboards. These capabilities help teams reduce manual work, improve response times, and maintain better visibility into service performance.
IT Service Management tools also support more consistent communication between IT and business users by standardizing how issues are logged, assigned, and resolved. They can help organizations improve compliance, document processes, and identify recurring service issues through analytics. As a result, top IT Service Management tools are often evaluated for their ability to improve efficiency, service quality, and operational control.
-
1InvGate invgate.comCATEGORY RANK #1— no change
-
2
Atera atera.comCATEGORY RANK #2— no change -
3
Freshworks freshworks.comCATEGORY RANK #3— no change -
4ConnectWise connectwise.comCATEGORY RANK #4▲ +1
-
5Motadata motadata.comCATEGORY RANK #5▼ -1
-
6
Xurrent xurrent.comCATEGORY RANK #6— no change -
7
OTRS otrs.comCATEGORY RANK #7— no change -
8
Datto datto.comCATEGORY RANK #8— no change -
9
EcholoN echolon.deCATEGORY RANK #9▲ +2 -
10
Siit siit.ioCATEGORY RANK #10— no change -
11
Infraon infraon.ioCATEGORY RANK #11▲ +2 -
12
Kaseya kaseya.comCATEGORY RANK #12— no change -
13
TOPdesk topdesk.comCATEGORY RANK #13▲ +1 -
14
USU usu.comCATEGORY RANK #14▲ +5 -
15
Matrix42 matrix42.comCATEGORY RANK #15— no change -
16
Virima virima.comCATEGORY RANK #16▼ -7 -
17
DeskDay deskday.comCATEGORY RANK #17▲ +13 -
18
Alloy Software alloysoftware.comCATEGORY RANK #18▼ -1 -
19
Ravenna ravenna.aiCATEGORY RANK #19▲ +6 -
20Stitchflow stitchflow.comCATEGORY RANK #20▼ -2
-
21
TeamDynamix teamdynamix.comCATEGORY RANK #21▼ -1 -
22
ALVAO alvao.comCATEGORY RANK #22▲ +9 -
23
BMC Helix helixops.aiCATEGORY RANK #23▼ -1 -
24
Vivantio vivantio.comCATEGORY RANK #24▲ +16 -
25
Patronum patronum.ioCATEGORY RANK #25▼ -4 -
26
Atomicwork atomicwork.comCATEGORY RANK #26▼ -10 -
27
deeploi deeploi.ioCATEGORY RANK #27▼ -1 -
28
Rezolve.ai rezolve.aiCATEGORY RANK #28▼ -5 -
29
Aranda Software arandasoft.comCATEGORY RANK #29▲ +3 -
30SmartStage smart-stage.jpCATEGORY RANK #30▲ +17
-
31
Deepser deepser.comCATEGORY RANK #31▲ +2 -
32
Hudu hudu.comCATEGORY RANK #32▼ -8 -
33
Help Desk Migration help-desk-migration.comCATEGORY RANK #33▲ +8 -
34
Resolve Systems resolve.ioCATEGORY RANK #34▼ -6 -
35
Cireson cireson.comCATEGORY RANK #35▲ +7 -
36
Serval serval.comCATEGORY RANK #36▼ -2 -
37KYBERNA kyberna.chCATEGORY RANK #37▼ -10
-
38
Faveo Helpdesk faveohelpdesk.comCATEGORY RANK #38— no change -
39Midori midori-global.comCATEGORY RANK #39▲ +4
-
40
Hollat hollat.netCATEGORY RANK #40▼ -5 -
41
Task Co., Ltd. task.co.jpCATEGORY RANK #41— no change -
42STEG steg.co.krCATEGORY RANK #42— no change
-
43
neo42 neo42.deCATEGORY RANK #43▲ +5 -
44
Easit easit.seCATEGORY RANK #44— no change -
45
Servicely servicely.aiCATEGORY RANK #45— no change -
46
Mint Service Desk mintsd.comCATEGORY RANK #46▲ +3 -
47
Tier2Tickets tier2tickets.comCATEGORY RANK #47— no change -
48TechExcel techexcel.comCATEGORY RANK #48— no change
-
49
MSP Process mspprocess.comCATEGORY RANK #49— no change -
50
POPX popx.co.ukCATEGORY RANK #50— no change -
51
iTop combodo.comCATEGORY RANK #51▼ -1 -
52
ITManager it-man.plCATEGORY RANK #52— no change -
53
Abraxio abraxio.comCATEGORY RANK #53▼ -9 -
54Masterpiece masterpiece.dkCATEGORY RANK #54▼ -18
-
55
ITSM 365 itsm365.comCATEGORY RANK #55— no change -
56KYBERNA AG kyberna.deCATEGORY RANK #56— no change
-
57
C2 c2-itsm.comCATEGORY RANK #57— no change -
58
IT Guild it-guild.comCATEGORY RANK #58— no change -
59
IT Care Center it-care-center.comCATEGORY RANK #59— no change -
60
Serviceaide serviceaide.comCATEGORY RANK #60▼ -15 -
61
Alemba alemba.comCATEGORY RANK #61▼ -10 -
62
Fixify fixify.comCATEGORY RANK #62▼ -25 -
63
Anakage anakage.comCATEGORY RANK #63▼ -25 -
64
highsystem highsystem.chCATEGORY RANK #64— no change -
65
AS infotrack asinfotrack.chCATEGORY RANK #65— no change -
66
Naofix naofix.comCATEGORY RANK #66— no change -
67
Way way.soCATEGORY RANK #67— no change -
68Dmove dmove.coCATEGORY RANK #68— no change
-
69
UniDesk unidesk.ac.ukCATEGORY RANK #69— no change -
70
CTMS-ITSM ctms-itsm.comCATEGORY RANK #70— no change -
71
ServiceTree service-tree.comCATEGORY RANK #71— no change -
72
Open Tecnologia opentec.com.brCATEGORY RANK #72— no change -
73SEAMLESS scholderer.deCATEGORY RANK #73— no change
-
74
Excalibur Data Systems excaliburdata.comCATEGORY RANK #74— no change -
75Sector Nord AG sectornord.deCATEGORY RANK #75▼ -29
-
76
TIKTING itdevtech.comCATEGORY RANK #76— no change -
77
SysAid sysaid.com.brCATEGORY RANK #77— no change -
78
Imagunet imagunet.comCATEGORY RANK #78— no change -
79
itpilot itpilot.deCATEGORY RANK #79— no change -
80
SaveMYService savemyservice.comCATEGORY RANK #80— no change -
81
TANSS tanss.deCATEGORY RANK #81— no change -
82
LOG Plus logplus.ioCATEGORY RANK #82— no change -
83Cookdown cookdown.comCATEGORY RANK #83— no change
-
84
Noitech noitech.netCATEGORY RANK #84— no change -
85
ServicePRO servicepro.solutionsCATEGORY RANK #85— no change -
86
DCON dcon.deCATEGORY RANK #86— no change -
87ITSmart treq.co.idCATEGORY RANK #87— no change
-
88
Tikitrik tikitrik.comCATEGORY RANK #88— no change -
89
Tecnilson tecnilson.com.brCATEGORY RANK #89— no change -
90
KIX kixdesk.comCATEGORY RANK #90— no change -
91
BOSS Solutions boss-solutions.comCATEGORY RANK #91— no change -
92
Pat Group pat.euCATEGORY RANK #92▼ -40 -
93
OXARI oxari.comCATEGORY RANK #93— no change -
94Autotask autotask.netCATEGORY RANK #94— no change
-
95
Risotto tryrisotto.comCATEGORY RANK #95— no change -
96
DeskDirector deskdirector.comCATEGORY RANK #96▼ -67 -
97
Sunrise Software sunrisesoftware.comCATEGORY RANK #97▼ -58 -
98
Wrangle wrangle.ioCATEGORY RANK #98— no change -
99
Startly startly.comCATEGORY RANK #99▼ -46 -
100Arcadia Systems arc-mec.comCATEGORY RANK #100— no change
-
101
Aethron Technologies aethron.techCATEGORY RANK #101— no change -
102
Unified Service Management usm.grCATEGORY RANK #102— no change -
103
ATSOFT Teknologi atsoft.co.idCATEGORY RANK #103— no change -
104HDPlus hdplus4it.comCATEGORY RANK #104— no change
-
105
ITAC itac.com.trCATEGORY RANK #105— no change -
106GatComputer gatc.jpCATEGORY RANK #106— no change
-
107
tiX tix-ticketsystem.deCATEGORY RANK #107— no change -
108
STA Technologies sta-technologies.comCATEGORY RANK #108— no change -
109Service-Manager.online service-manager.onlineCATEGORY RANK #109— no change
-
110
ITOK itok.com.uaCATEGORY RANK #110— no change -
111
3S Networks 3s-networks.comCATEGORY RANK #111— no change -
112
MIS Software missoftware.com.ngCATEGORY RANK #112— no change -
113
LOG Systems log-systems.comCATEGORY RANK #113— no change -
114
Ticket-UP ticket-up.comCATEGORY RANK #114— no change -
115
SolvNow solvnow.comCATEGORY RANK #115— no change -
116
System 2000 system2000.deCATEGORY RANK #116— no change -
117
ITautomate itautomate.ioCATEGORY RANK #117— no change -
118SWITCH-Lab. switch-lab.jpCATEGORY RANK #118— no change
-
119
Gensys gensys.nlCATEGORY RANK #119— no change -
120NEAS neass.inCATEGORY RANK #120— no change
-
121PTech ptech.co.ilCATEGORY RANK #121— no change
-
122
RIATEC riatec.co.jpCATEGORY RANK #122— no change -
123
Jnana Analytics jnanaanalytics.comCATEGORY RANK #123— no change -
124
Stackgini stackgini.deCATEGORY RANK #124— no change -
125
PSA 365 psa365.auCATEGORY RANK #125— no change -
126
OP5 op5.seCATEGORY RANK #126— no change -
127Helpdesk Solutions helpdesk-solutions.comCATEGORY RANK #127— no change
-
128
Opteamus helpdeszk.huCATEGORY RANK #128— no change -
129ServiceAI serviceai.cnCATEGORY RANK #129— no change
-
130
Sensedesk sensedesk.comCATEGORY RANK #130— no change -
131
Service Automation Suite serviceautomation.euCATEGORY RANK #131— no change -
132
ITC Japan itcjapan.comCATEGORY RANK #132— no change -
133Evtek Solutions evtek.netCATEGORY RANK #133— no change
-
134Numara numara.ioCATEGORY RANK #134— no change
-
135
Geeks on Chat geeksonchat.com.auCATEGORY RANK #135— no change -
136
秀峰システム syuhou.co.jpCATEGORY RANK #136— no change -
137
mIT solutions mitsolutions.deCATEGORY RANK #137— no change -
138
Instant Technologies instant-tech.comCATEGORY RANK #138— no change -
139
SupportStudioK12 supportstudiok12.comCATEGORY RANK #139— no change -
140
Effort IT effortit.nlCATEGORY RANK #140— no change -
141
Workspace Thailand workspace.in.thCATEGORY RANK #141— no change -
142
Firefly Tech Oy fireflyfin.comCATEGORY RANK #142— no change -
143
Synergy synergy.euCATEGORY RANK #143— no change -
144
Veops veops.cnCATEGORY RANK #144— no change -
145Change-It change-it.proCATEGORY RANK #145— no change
-
146
Radenta Technologies radenta.comCATEGORY RANK #146— no change -
147Apoia.Me apoia.meCATEGORY RANK #147— no change
-
148
Fortis ITSM fortis-itsm.co.ukCATEGORY RANK #148— no change -
149
Lomnido lomnido.comCATEGORY RANK #149— no change -
150
CMDBuild READY2USE cmdbuildready2use.orgCATEGORY RANK #150— no change -
151
PowerDesk powerdesk.deCATEGORY RANK #151— no change -
152
TechManager AI techmanager.aiCATEGORY RANK #152— no change -
153Tesseron tesseron.deCATEGORY RANK #153— no change
-
154
DCS Technology Solutions dcs-dcs.comCATEGORY RANK #154— no change -
155
FoxPRISM foxprism.comCATEGORY RANK #155— no change -
156
OpsyAI opsy.cloudCATEGORY RANK #156— no change -
157
five(9)s GmbH five9ssoftware.comCATEGORY RANK #157— no change -
158
Marval marvalnorthamerica.comCATEGORY RANK #158— no change -
159
Collins eMedia collinsemedia.comCATEGORY RANK #159— no change -
160
Planet Associates planetirm.comCATEGORY RANK #160— no change -
161
HumanTouch, LLC humantouch.aiCATEGORY RANK #161— no change -
162
PT Lemurian Innovation Technology lemurian.techCATEGORY RANK #162— no change -
163
Marval Software marval.globalCATEGORY RANK #163— no change -
164
GLPI glpi.plCATEGORY RANK #164— no change -
165
OMAMORI omamori.supportCATEGORY RANK #165— no change -
166
Fox ITSM foxitsm.orgCATEGORY RANK #166— no change -
167
Codenica codenica.comCATEGORY RANK #167— no change -
168
INOSAS inosas.comCATEGORY RANK #168— no change -
169
IRIMÌ irimi.itCATEGORY RANK #169— no change -
170
onITnow onitnow.nlCATEGORY RANK #170— no change -
171Chime V5 chimev5.comCATEGORY RANK #171— no change
-
172IBITECH AG ibitech.comCATEGORY RANK #172— no change
-
173
Collectives collectives.grCATEGORY RANK #173— no change -
174Zgłoszenia24 zgloszenia24.plCATEGORY RANK #174— no change
-
175
Ecaldima ecaldima.comCATEGORY RANK #175— no change -
176蓝伏豚 lanfutun.comCATEGORY RANK #176— no change
-
177
ITOC itoc.com.trCATEGORY RANK #177— no change -
178I.C.Services Configuration vulovic.rsCATEGORY RANK #178— no change
-
179
CDESK cdesk.euCATEGORY RANK #179— no change -
180
SimplyDesk simplydesk.comCATEGORY RANK #180— no change -
181
Softoft softoft.deCATEGORY RANK #181— no change -
182SmartService mysmartservice.comCATEGORY RANK #182— no change
-
183
CLOUDSUPPLIES Intellimation GmbH cloudsupplies.deCATEGORY RANK #183— no change -
184Pytheas pytheas.comCATEGORY RANK #184— no change
-
185
Q Labs qlabs.devCATEGORY RANK #185— no change -
186
Koncept Systemy Informatyczne konceptcis.plCATEGORY RANK #186— no change -
187
Nanoheal nanoheal.comCATEGORY RANK #187— no change -
188
Mproof mproof.nlCATEGORY RANK #188— no change -
189Micro Focus smarterservicemanagement.nlCATEGORY RANK #189— no change
-
190
HORIZONT Software horizont-it.comCATEGORY RANK #190— no change -
191
PER4MANCE per4mance.czCATEGORY RANK #191— no change -
192IPsoft ipsoft.comCATEGORY RANK #192— no change
-
193
SystemAssure ITSM Ltd systemassure.co.ukCATEGORY RANK #193— no change -
194Wetexx wetexx.deCATEGORY RANK #194— no change
-
195
CrushBank crushbank.comCATEGORY RANK #195— no change -
196
FREICON monitos.deCATEGORY RANK #196— no change -
197ITFlow itflow.orgCATEGORY RANK #197— no change
-
198NAKIT nakit.czCATEGORY RANK #198— no change
-
199
7System 7system.inCATEGORY RANK #199— no change -
200
iET Solutions iet-solutions.deCATEGORY RANK #200— no change
No companies found in this category yet.